Shipping policy

Where we ship: SHIFT OFF ships within the United States only at this time. We do not ship internationally.

Processing time: Orders are processed within 2–5 business days. You will receive a tracking number by email once your order has shipped.

Delivery time: Standard delivery within the US: 5–10 business days after processing.

Shipping rates:

  • 1 Bottle: Standard shipping fee applies (calculated at checkout)
  • 2 Bottles or more: FREE shipping

Tracking: Once your order ships, you will receive an email with your USPS or equivalent tracking number. Use this to monitor your delivery status.

Lost or damaged orders: If your order arrives damaged or is lost in transit, contact us immediately at hello@getshiftoff.com with your order number and a photo if applicable. We will send a replacement or issue a full refund.

QUICKMOVE SOLUTIONS — 254 Rue Vendôme, 69003 Lyon, France